As the majority of our pre-order product offerings are for third party companies we wanted to set expectations on release windows.
When we are offered products by our suppliers they will be given with an expected release date, we use this to initially update the pre-order product listing.
However we have found that, an this is to an extent applicable to all third party companies. Once we place the order with our distributor, then the next time we hear from them is when they invoice us for the items releasing. This will be the same whether the item releases on time or if it is delayed.
If an item slips past its original release window we will update it with an expected window being the next available quarter.
When pre-ordering please bear this in mind and be patient if the original window is released, sadly these third party companies do not communicate delays so whilst we understand if you want to reach out for an update we wanted to signpost that very likely we will not know and apologise in advance for this.